Okay, I think we’re back in business. The file appears to be working now. My copy of the book that I downloaded from Amazon for my Kindle no longer has glitches.
The customer service representative I spoke with at Amazon a little bit ago said that for anyone who purchased the e-book earlier, if their devices are connected to wi-fi, their book file should be automatically updated with the new, non-glitched file. I’m not sure exactly how this is supposed to work. I think she said the cloud file would be updated and could be re-downloaded to whatever device the original file had been on.
I’m hoping this works for everyone with no problems, but if for some reason it doesn’t, you should be able to contact Amazon and get the updated file. Their customer service number is 1-888-280-3321.
Again, I apologize to everyone for the inconvenience. It has been one rollercoaster day.